Customer Service

Satisfaction Guarantee
We're proud of our quality products and offer this satisfaction guarantee. If a product fails to live up to your expectations in any way, please return it to us and we will replace or refund it. You may return any products within 30 days for a full refund of your
purchase price less the cost of shipping. We ask that you return the product in undamaged, unused condition.
Please note: Products customized with embroidery or your personal information are not returnable
unless we have made an error or the product is defective.

Returns and exchanges

Exchanges
For fastest service, call or email us to request the new item. We'll need to charge you for the new item, but will immediately
credit the returned item when received. You may also just return the original item, and send us information about an exchange
with the return. Personalized items cannot be returned unless we have made an error or the product is defective.

Refunds
Return the item(s) to the address below along with your receipt, name, address, phone number, email address, and
the approximate date of the order if you don't have the receipt. Send returns to:
Sail la Vie, Returns Department 4495 Lake Ave So., White Bear Lake, MN 55110 USA

Shipping
We ship by UPS or US Postal Service, depending on the items and destination.

Privacy
Sail la Vie is committed to protecting your privacy. Sail la Vie does not sell, trade or rent your personal information to others.
We will not sell or disclose any information that identifies you to a third party without your prior approval.

Payment Options
Payment is secure through PayPal Shopping Cart using your credit card or PayPal account or with money order or
personal check via mail order.

Contact Us
Sail la Vie is committed to providing our customers total satisfaction.

Please feel free to drop us a line to share your thoughts on our web site or products or any suggestions. Email us at customerservice@saillavieusa.com. We will respond to you within 24 hours, and likely sooner. Or call us at 651-251-5494.

Wholesale Orders
If you are interested in carrying Sail la Vie products in your store, please email us a info@saillavieusa.com.

1890 Whitaker Street, White Bear Lake, MN 55110 * ph: 651-251-5494 * email